It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. dressing, eating, and attending safety drills) MUST have a capable traveling companion. (See screen shots below). 2 Not all suites within each category feature accommodations for extra guests. If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. Family packages -- four devices or more -- start at $9.99 per device per day. Beverage. Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. Roll-in Shower: Staterooms VB6003, VB6004, C1082, C1081, D1100, I-8037 Its fleet of premium ships visits . Records confirming the vaccination status should be provided to ourGuest Accessibility Department prior to your departure. For some background and tips, here's everything you need to know about internet at sea. Structural stability software programs which ensure the weight of fuel, wastewater and other onboard supplies are properly distributed to maintain structural integrity. A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. Evening dress falls into two distinct categories: Dressy attire or smart casual. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. Each internet package comes with a one-time $3.95 activation fee. If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. View Cancellation Policy. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. To learn more about weddings with Holland America Line click here. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. You must have a Holland America Line account to complete your purchase. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Work and the internet at large can live without me for a couple weeks. Click the blue link and that will open the Boarding Pass to print. Upgrade packages are available that include upgraded Stream internet. Guests must be 21 years of age or over to purchase or consume alcohol onboard. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. Changes to the booking may require cancellation and rebooking of flights. Spotify). Collect calls are not possible from the ship. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the web on their own phones and mobile devices while the ship is at sea via a satellite connection. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Fully Accessible Single Side Approach Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. about the Greenhouse Spa and Salon. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. The satellite internet Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and caf spot coverage. Or you can do nothing at all. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. Their social package has a list of sites it allows access to in a more economical fashion or you can pay as you go if you arent sure of your needs before sailing. Why not plan a little extra time and extend your experience even further with an expertly guided tour? In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new "Have It All" premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. In order to make returning home as smooth and easy as possible, please take note of the following tips. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. FACs are nontransferable, and nonrefundable. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Below is a rundown of what the major cruise lines offer for internet and phone service. Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. These plans include the Social WiFi plan, the Value WiFi plan, and the Premium WiFi plan. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. Air/Sea representatives are available 24 hours a day, 7 days a week and 365 days a year. Learn more about the Greenhouse Spa and Salon. Does anyone know how much data comes with the premium package? There may be a small white box containing a smaller red box that has an X in it. Holland America Line provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents:https://cibtvisas.com/hollandamericaline. Q Is it possible to check in for both my travel companion and myself at the same time? Guests should indicate on this form which foods may potentially cause a severe reaction. 250 minutes $100 100minutes $55 Pay as you go plan 0.75 cents per minute. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Cruise vacations are casual by day, whether you're on the ship or ashore. The Social Package should be purchased for printing airline boarding passes. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day! The number of Dressy Nights on your cruise depends upon the duration of the voyage. For more information, see Are Transfers Included. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. (Additional perks can be added at extra cost.) Pricing is not yet available at the time of this posting. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Please feel free to relax in the Public and Pool Areas. Consider purchasing durable tags that can be used for your vacations for years to come! Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. On our recent KDam cruise, internet access was through the Navigator App. Holland America Line is no longer able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. A Once you have clicked on the Online Check-in button, enter the booking number and name in the designated fill-in boxes. CC Help Jenn Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. Written safety information and a copy of the lifeboat drill safety speech. Listen to the menu and select the number that corresponds to the ship you are calling. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). Forums. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. Travel Well Protocols can be found on the Traveling and Staying Healthy page. Additionally, some port facilities may not be accessible due to stairs or steep ramps. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. No sharing is permitted. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. The infrastructure on the cruise ships themselves also play a role, with older ships often having slower connection speeds. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older. The short answer is yesbut it differs from cruise line to cruise line. Thanks so much! The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly. CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Neptune and Pinnacle suite guests on all other ships receive priority seating in the Dining Room for breakfast and dinner with an expanded menu. internet package. How quickly things change! Powered by Invision Community. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. If you are new to cruising, you should be aware that cruise ship internet is a hidden cost associated with your cruise vacation. The dining room is considered a fine dining restaurant and shorts are not permitted. Internet speeds can vary significantly from line to line and ship to ship, depending on factors such as location and available bandwidth. Instructions: 1. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Princess Cruises Most ships in the Princess Cruises fleet have upgraded MedallionNet internet capabilities. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. The final amount billed may take up to 24-hours following disembarkation. To add our Cancellation Protection Plan to your new or existing cruise booking, please call us at 18779324259. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Each guest in a stateroom must book the Have it All cruise fare to receive the extras. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Or email them toGuestAccessibility@HollandAmerica.com. Fully Accessible These items may also be downloaded to the screen reader-enabled computer in the Explorations Caf. Echo sounders for measuring the depth of water. If vouchers are needed they will print in your Express Docs. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Dial 18009935483 (US). You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. "If we're going to add something to the package, it . The "Have it All" fares will be available for booking on April 21, 2021. A You will need to enter your name, a valid email address and a password. A Holland America Line has gone voucher-less for most services. You are also welcome, however, to bring your own oxygen and/or oxygen equipment from your home. A passport is still the preferred document. A credit card is required for all inbound phone calls to a ship. Don't wait to have the time of your life in Alaska, Europe and beyond offer ends February 28!
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